On October 14th, Greentube (a division of Novomatic) announced the integration of Neccton's mentor responsible gaming system. Artificial intelligence will identify indicators of problem gambling, and casinos will be able to prevent negative consequences in real time.
The system will be launched in the UK market first in one casino and then in others. It was there that the regulator took up responsible gambling in earnest and punished violators who do not prevent obvious cases of addiction.
Mentor will track various metrics to determine if a player is spending too much or not. Deposits during gambling sessions, failed deposits and canceled withdrawals will be analyzed. The results of the analysis carried out by artificial intelligence will be useful not only for operators to determine addicts, but also for gamblers themselves.
Players are provided with text messages on the screen that their behavior has changed or that they are spending too much. You will also be given the opportunity to compare your behavior with the usual behavior of other players.
Director Neccton noted that research over 15 years shows that players who play responsibly are more loyal. And this is another argument, in addition to the fear of the regulator, to implement such solutions.
